Acceptable use policy

1. No spam or bulk mail

• Do not send unsolicited commercial email, or mail to purchased, rented or scraped lists.
• Do not send newsletters or marketing campaigns from mailboxes. Use Marketing in the dashboard (Business and Pro plans), which sends only to subscribers who opted in and handles unsubscribes for you.
• Marketing audiences must contain only people who agreed to hear from you, with a record of where that consent came from.
• Do not hide who you are or forge headers.

2. No illegal or harmful content

• No phishing, fraud, malware or links to them.
• No content that infringes copyright or other rights, or that is illegal where you or the recipient are.
• No harassment, threats or hate speech.

3. Protect the network

• Do not try to get around sending limits, probe or attack our systems, or access accounts that are not yours.
• Keep passwords strong and private, and tell us at once if an account may be compromised.

4. Sending limits

Each mailbox has a daily recipient limit based on its plan, and each message can have at most 200 recipients. Unusual sending may be paused automatically while we check that the account has not been hacked.

5. What we do if the rules are broken

Depending on how serious it is, we may contact you, pause sending, suspend mailboxes or close the account. Where possible we warn you first and help you fix the cause, for example a stolen password.

6. Reporting abuse

To report spam or abuse coming from our Service, email us with the full message headers.